INTELLIGENT ROUTING

Unify Your Customer Engagement at Scale

Track your clicks, drive higher ROI, and orchestrate campaigns across SMS, WhatsApp, Voice, RCS, and Email from a single powerful dashboard.

Omni-Channel Overview

Live campaign performance & routing

U1
U2
U3
Active Campaigns
0+2.4%
Total Reach
0K+14.1%
Conversion Rate
0%+1.2%

Channel Distribution

Last 7 Days
65%
85%
40%
55%
30%
Deep Dive Capabilities

Everything you need to scale with confidence

Explore the powerful, vibrant features that make our platform the leading choice for high-volume enterprise messaging.

No-Code

Visual Campaign Builder

Design multi-channel workflows visually with an intuitive drag-and-drop interface. No coding required.

Smart audience targeting
A/B testing capabilities
Detailed conversion tracking
Audience Builder
Draft
Inactive Users (30+ days)12,450 contacts
Send intelligently (Timezone aware)
Est. Conversion
4.2 - 6.5%
Launch
Actionable Insights

Unified Analytics

Track performance across all channels in one dashboard to quickly determine ROI and optimize targeting.

Global Messaging
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Precision Targeting

Audience Segmentation

Segment users dynamically based on real-time behavior, previous interactions, and custom demographics.

Global Messaging
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Smart Fallbacks

AI-Driven Optimization

Leverage AI to automatically select the optimal delivery time and preferred channel for each specific user.

Enterprise scalability
Real-time analytics
24/7 Priority support
Global Messaging
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Your delivery from GlobalTech is arriving today between 2PM and 4PM.
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Developer API

Explore the API Sandbox

Integrate seamlessly using our comprehensive API endpoints and client libraries.

API Developer Suite

Smartly API Integration

curl -X POST "https://api.cbis.in/v1/smartly/campaign" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "campaign_name": "Summer_Sale_2026",
    "audience_segment": "high_value_customers",
    "channels": ["whatsapp", "sms", "email"],
    "fallback_strategy": "sequential",
    "content_template_id": "TPL_SUMMER_9982"
  }'
Production Node: api.cbis.in High Availability (SLA 99.99%)
Enterprise Platform

Built for Enterprise Security

Hardened infrastructure, strict compliance, and enterprise-grade access controls designed for India's most demanding regulated industries.

Privacy First · Security Always

Multi-Layer Data Protection

Message Encryption

Secure content against misuse with client-specific unique encryption keys.

Number Masking (PII)

Protect customer data by masking phone numbers (e.g., 987******76) in your database.

Zero Data Download Policy

No data is transferred without explicit approval — enforced at infrastructure level.

2-Factor Authentication (2FA)
Strengthens user verification with extra layer
IP-Based Login Whitelisting
Restrict unauthorized API access by IP
Attempt Logs & Auto-Block
Failed logins auto-blocked in real-time
Login Trail Audit
Full history of all panel access events
Access Control

Role Management

Granular control over who accesses your data, from where, and what they can do.

Role Manager
Reporting Only Mode
Active
Analytics
Real-Time Sync
Active
Manual Send
Enable / Disable
Active
Geo-Redundant
AWS + Akamai
Active
Certified Trust

TRAI, VAPT & DLT Ready.

Independently verified with VAPT (CERT empanelled) certifications. Fully compliant with India's DLT framework, TRAI regulations, RBI guidelines, and data purge policy. Manage templates and sender IDs via self-service portal.

TRAI Compliant
VAPT Certified
DLT Ready
TRAI Compliant
RBI Guidelines
Data Localization
Intelligent Routing
Auto-failover to alternate gateways during peak traffic for maximum delivery rates
Auto-Scaling
Automatically scales throughput during flash sales or OTP bursts without delays
99.9%+ Uptime
Geo-redundant infrastructure on AWS & Akamai with active-active failover
Real-Time Reports
Delivery reports via email and webhook with sender ID, error codes, operator info
Trusted By

1000+ Enterprises. 200M+ Messages Daily.

Directly serving India's top brands across BFSI, e-Commerce, Retail, and CRM platforms with direct operator connections to TATA, Airtel, JIO, VODA, and SmartPing.

E-Commerce
BATA, Flipkart, UrbanClap, Clovia
BFSI & NBFCs
HDFC, Aditya Birla, Hero Fincorp, RapiPay, SBI Card
CRM Platforms
Uengage, Easyrewardz, Litmusworld
Retail & Travel
RSPL Group, EasyMyTrip, Paisabazaar, Zingbus
Enterprise Solutions

Seamless Industry Integrations

How prominent business verticals utilize our high-throughput transactional direct channels.

E-commerce & Retail

Cart Abandonment Recovery

Automatically trigger multi-step reminders across SMS, WhatsApp, and Email to recover abandoned carts.

Financial Services

Lifecycle Engagement

Keep customers engaged from onboarding through loyalty programs using timely, personalized messages.

Travel & Hospitality

Dynamic Trip Notifications

Send flight updates, hotel booking confirmations, and personalized local offers in a single flow.

FAQ Support

Product Questions

Common commercial and technical integration queries regarding this high-deliverability channel.

Ready to Integrate

Empower your Business with CBIS INDIA

Start orchestrating smarter campaigns. Contact our team for a personalized demo of Smartly.